Anger Management in the Health Care Workplace Essay

health professionals carry on aside emphasizeful activities on a daily basis. Nurses, doctors, and health workers environments involve a multitude of tasks, all(a) to be done with amidst the stress of time, communicating with patients, and dealing with life and death situations. Besides individuals, health finagle work involves effectively integrating with the health organization, community expectations and government support. Breakdown of these systems is part of the health sustainment work and is better to be viewed in a positive light.A commentary suggests that difference of opinion is a natural part of the human experience, especially in organizations. The intent of collaboration should not be agreement, except the ability for everyone to express their opinions no matter how disagreeable those opinions may seem. When people feel free to disagree, more than(prenominal) ideas are put on the table, which shag lead to more discoveries and to quantum leaps in improvement a nd innovation. (Caudron, 1999)However, it is imperative to ascend conflict management between health professionals using professional tools. The usual response of people under stress while reacting to opponents can be described in four responses. Angered people sharpshoot their adversaries by lashing come on at them in the aim of either hurting the some other troupe or protecting their interests. Some persons just merely avoid the conflict and blow up to ignore the other party.Modern team-building experts say that the avoidance of conflict is the surest way to non-functional teams. (Beck, 1998) Sometimes, there is softening where conflicting parties pretend that everything is ok when its really not. And the final stage reaction to conflict is resolution where parties are able to resolve the conflict and see a point of unity once again.Health care professionals do not work as a single unit. High levels of teamwork are required in carrying out health care effectively and effi ciently. Effective communication will help health professionals cope up with conflicts brought about by stress in the workplace. Whether a manager is motivating the staff to increase sales or leading a team through a problem-solving process, effective communication is critical. Supportive language fosters a positive works climate, while negative or evaluative language can cause conflict and defensiveness. (Aubrey, 1992)Different kinds of conflicts can be found in the workplace. Task-oriented conflicts focus on the process the team will use to succeed its finiss or its mission. People-oriented conflicts arise out of personality conflicts, struggles for leadership, and just plain rudeness by one genus Phallus to another. (Anonymous, 1996) But all conflicts can be resolved in due time with openness and processes to evanesce the management of conflict. One of these conflict management theories is elaborated by Montebello.Describing the conflict is the first step to solving it. This step is a sure constructive way in getting all the parties help and goal to resolve the conflict. Describing the conflict makes the chaos stop. Conflicts found in health care are usually ridden with divide of emotions that conflicting parties need to take a different point of view first and get out of the situation in order to become more objective of the situation at hand.Once the conflict is described, exploring possible causes is the next process. The hearing component is important in this level because parties need to hear out each others perspectives and hopefully try to understand the other partys position. Health workers are good listeners and they will be integral to this part of conflict resolution.When the parties go to the stage where they start to give possible solutions, they get into the negotiating phase. Negotiation must be approached in a positive way. through and through negotiation, everyones ideas are articulated and either supported or rejected by the parties . This process is important because when solutions do not pass through negotiations, they are more likely to fail and therefore the last step, which is to take action, will not be done in committed manner. Taking action leads to the tangible solving of the conflict. Health care professionals will be able to work efficiently once more with regular conflict management. Conflict management is like oil to a machine.ReferencesAnonymous. 1996.How to cope with conflicts within the team. acquire Results for the Hands On Manager C.Saranac LakeApr 1996.Vol.41,Iss.4pg.1,1pgsAubrey, Charles A II,Felkins, Patricia K.Incentive.1992. Team talk How language and listening improve teamwork New YorkDec 1992.Vol.166,Iss.12pg.51,4pgsBeck, Joe. 1998.The failure to confront Occupational Health & Safety.WacoJul 1998.Vol.67,Iss.7pg.20,3pgsCaudron, Shari. 1999.Productive conflict has value Workforce.Costa MesaFeb 1999.Vol.78,Iss.2pg.25,3pgs